HOVER App Tutorial: Login Giving You Trouble? Here’s More – HOVERAir

The HOVER app is usually pretty straightforward — until it suddenly isn’t. Guest Mode asks for something unexpected, your verification code decides to take a vacation, or you find yourself hunting through the app for a tutorial you swear was there yesterday.

Sound familiar? You’re in the right place.

In this guide, we’ll cover the things pilots ask us about most: Guest Mode activation, verification codes, login issues, and where to find the HOVER app’s built-in tutorials — and then we’ll take you on a quick tour of the five tabs at the bottom of your screen, so you always know where everything lives.

We’ll break down what’s happening, why it happens, and what to do next — so you can spend less time troubleshooting and more time flying.

Ready? Let’s get your app back on track — then take a proper look around.

Guest Mode Has a New Rule — Here's the Why and the How

Ever had a moment where the HOVER app suddenly seems to have a mind of its own? Maybe a feature you used to love is locked, Guest Mode is asking for something unexpected, or you’re wondering why you can’t activate your device.

Don’t worry — you’re probably not doing anything wrong.

With the latest firmware update, Guest Mode comes with one small change: before you can activate your device, the app now asks you to link a phone number or email address. No link, no activation — and a couple of features will stay locked until you do.

Before vs. After You Link

What you want to do	Guest Mode, not linked	Linked and activated
Open HOVER settings	❌	✅
Fly in Hand Control Mode	❌	✅
Enjoy full device features	❌ Limited	✅ All yours

Why Do We Ask for It?

That email address or phone number isn’t just another box to check.

Linking your account helps connect the device to you, gives you control over your account information, and makes things like firmware updates and future support much smoother. It also helps us make sure your device and account stay properly connected when you need help down the road.

Think of it as putting a name tag on your device before the adventure begins.

How to Activate Your Device

It only takes a few steps:

Open the HOVER app and sign in as a guest.
When you activate your device — or the first time you try HOVER settings and so on— the app will ask you to link a phone number or email address.
Enter a valid phone number or email address and complete the verification.
That’s it! Your device is activated, and the available features are unlocked.

Just follow the prompts in the app as they appear — they’ll guide you through each step.

Already Been Flying With Us?

If HOVER settings or Hand Control Mode suddenly stopped working right after a firmware update, there’s a good chance this new Guest Mode requirement is the reason — rather than a bug.

Check whether your device recently updated while you were still using Guest Mode without a linked phone number or email address. In most cases, linking one and completing verification is all it takes to get things working again.

And if that verification code decides not to show up?

Keep reading. We’ve got that covered next.

Verification Codes & Logins — What to Do When the App Plays Hard to Get

You tapped “Send Code.”

And then… nothing.

No email. No text. Just silence.

It happens. Before you hit that button ten more times, try these five quick checks.

Try These First

Double-check what you entered. One tiny typo can send your verification code somewhere you definitely don’t want it to go. If you’re using a phone number, make sure the country code is correct, too.
Waiting for an email? Check Spam or Junk. Verification emails have a habit of hiding where you least expect them. While you’re there, make sure the email address you’re checking is the same one you entered during registration.
Waiting for an SMS? Check your phone’s filters. Your phone’s security settings, spam filter, or messaging app may have quietly intercepted the message. Take a quick look there before trying again.
Check your connection. A shaky network can get in the way of verification. Try switching between Wi-Fi and mobile data, then request the code again.
Give the resend button a break. Verification codes are limited to 5 per day. So if you’ve already requested several codes, repeatedly tapping “Send Again” won’t help — it may just get you to the limit faster.

About That 5-Time Code Limit

The 5-per-day limit is a security measure designed to help protect your account. Once you reach the daily limit, you won’t be able to request additional verification codes until the counter resets.

The good news? It’s not permanent.

The limit resets at midnight in your local time, so you’ll have a fresh set of attempts the next day.

Still Locked Out? Let’s Get a Human Involved.

If you’ve tried the steps above and still can’t log in, or the app keeps showing an error, reach out to us at support@hoverair.com.

To help us get to the bottom of it faster, please include:

The phone number or email address you registered or linked
Your device model, such as HOVERAir X1 PRO / PROMAX, AQUA, VERSA, etc.
Your HOVER app version
A description of what happened — and, if possible, a screenshot of the error

The more context you give us, the less time we need to spend playing detective.

Quick Cheat Sheet

What’s happening	Your first move
No verification code arriving	Check Spam/Junk or your SMS filters, and make sure you haven’t reached the 5-per-day limit
Can’t log in or login shows an error	Double-check your account details and network connection, then contact support if the issue continues
HOVER settings / Hand Control Mode suddenly locked	Link your phone number or email address and complete activation — see the Guest Mode section above

Psst — There’s a Flight School Inside Your App

Here’s something you might have missed: the HOVER app has its own built-in Tutorial section, packed with short guides for many of those “Okay… but how do I actually do this?” moments.

Whether you’re getting started with a new device or just need a quick refresher, there’s a good chance the answer is already waiting inside the app.

What You’ll Find There

Device care: Learn how to take care of your device after flying — including things like giving your AQUA a proper rinse after a session. Yes, it really does need a bath.

Accessories: Need help pairing or flying with accessories like the Beacon + Joystick? You’ll find guides to help you get set up.

Flight & shooting modes: Not sure what a particular mode does or how to get the most out of it? The tutorials walk you through the different flight and shooting options.

Where to Find It

Depending on where you are in your HOVER journey, you can find the tutorials in either of these places:

For existing users: Community > Tutorial / Just getting started: Me > Beginner Tutorial

Fan favorites, one tap away

One Last Tip

The next time you catch yourself thinking, “Okay, but how does this feature actually work?” — take a quick look in the Tutorial section before going down the internet rabbit hole.

There may already be a guide waiting for you.

Now go fly. We’ll handle the how-to part.

Your App at a Glance — Five Tabs, One Smooth Flight

Troubleshooting done — now the fun part. Look at the bottom of your HOVER app and you’ll see five tabs. Each one has a clear job, and together they cover the whole journey: watching and learning, planning your shots, connecting and flying, editing your footage, and managing your account.

Tab	What lives there	When you’ll use it
Community	Player videos, built-in tutorials, official store	Browsing for inspiration, finding guides, sharing your own shots
Flight Modes	Every flight mode, sorted by model and skill level	Checking what your device can do before you fly
Hover	Device activation, connection and flight control	Pairing your device, taking off, downloading footage
Edit	In-app album and one-tap editing templates	Managing downloads, turning clips into finished videos
Me	Account, devices, HOVERCare and settings	Managing your account, finding help, checking restricted areas

The app opens right into Community (the World feed, to be exact), with all five tabs waiting along the bottom. Think of them as five rooms in one house — let’s walk through each.

Community — Where the Inspiration Lives

Community is the app’s content hub — and your front-row seat to what HOVER pilots around the world are filming.

World: real flights, real footage

The default page, World, is a flowing feed of shots captured by real pilots on real HOVER devices. Every clip tells you which model flew it (X1 PRO and X1 PROMAX are regulars), who posted it, and how many likes it’s collected. Browse it like a gallery — it’s honestly the fastest way to picture what your device can bring home.

Use New for the freshest uploads and Featured for hand-picked highlights. And when you’re ready to show off your own work, the Post button in the top corner is your door in.

Spot a red dot on the Community icon? That just means fresh content has landed since your last visit — tap in and see what’s new.

Tutorial and Store, right next door

The top of Community also holds two familiar faces: Tutorial — yes, the flight school from earlier in this guide lives here (Community > Tutorial) — and Store, the official shop for devices, accessories and everything around them.

Flight Modes — Preview Your Next Shot Before You Take Off

Ever watched a cinematic clip and wondered “okay, but how did they get that shot?” Open Flight Modes, pick your model, and browse. Each mode comes as an illustrated card showing exactly how the device flies and what the footage looks like — a proper preview before you ever launch.

Pick your model, pick your level

Across the top, switch between X1, X1 Smart, X1 PRO/PROMAX, AQUA and VERSA to see each model’s own mode list. Modes fall into two levels:

Basic — ready from day one. Start here: Hover, Zoom Out, Follow, Orbit, Bird’s Eye.
Skilled — the advanced set. No purchases, no unlock codes: these open up automatically as your total flight time grows.

What does each model get?

The lineups differ by model — here’s the full picture (and if you’d like the official deep-dive, the model comparison guide has you covered):

Two models worth a special mention

AQUA does what no other model does: a dedicated Water Mode with Kayak, SUP and Foil settings, built for days on the water — and it sits right beside Basic and Skilled in the app. (And yes, after a day like that your AQUA deserves a good rinse — the Tutorial has a guide for exactly that.)

More reference: How to Clean Your HOVERAir AQUA After Saltwater: A Complete Guide

VERSA is the new two-in-one: a handheld camera that pairs with its own flight kit, at around 230 g in total. Palm take-off and landing, automatic tracking, all-terrain scenes, up to 36 km/h — and it shrugs off wind up to level 5. Its mode list keeps growing; check the app for the latest lineup.

Want to actually learn a mode, not just look at it? Pick your model under Community > Tutorial — there’s a step-by-step guide for nearly every mode. PRO and PROMAX pilots: keep an eye out for advanced touches like CoPilot, which lets you fine-tune the framing mid-flight.

Hover — Mission Control for Your Device

The Hover tab is where the app meets the sky: activation, connection, flight control and footage — all in one place.

Before you’re connected

Tap to activate / Connect — your starting line. First time here? This is where you activate your device and let the app find it nearby. (Guest pilots: remember the phone-or-email link from earlier in this guide? This is exactly where it’s required.)
Locate my Hover — for the heart-stopping “wait, where did it land?” moments. It shows your device's last reported position — typically accurate within a few metres, though obstructions can widen the gap — and you can listen for the device’s sound once you’re near.
The tip bar at the bottom — small, situational hints like “Read the tutorial to fix audio-video sync issues.” Tap one to open the matching guide, or dismiss it if you’re all set.

Getting your footage home

New clips show up as thumbnails right in the tab. Select what you want and download it to your phone (for full downloads, the app will ask you to join your device’s Wi-Fi first — that’s normal). Everything you download lands in the App Album inside the Edit tab, ready for the next step.

If the app ever refuses to connect or a feature suddenly won’t open: check whether you’re in Guest Mode without a linked phone or email (the new rule from earlier), then make sure your firmware and app are both up to date. Those two checks fix most cases.

Once you’re connected

Your Hover tab turns into a device home page: battery level and storage at a glance, plus your entry points to settings, locating, and the device album. Inside Hover Settings, there are three layers — don’t worry, they’re friendly:

Flight Settings — every flight mode your model supports, with its default parameters. Switch modes here, or head into General Settings.
General Settings — the device-level switches: ND filter optimization, sound recording, noise cancelling, watermark, image optimization, voice settings, IMU calibration, language — plus firmware version, storage and battery info.
Per-mode tuning — open any mode (say, Follow) and shape it to taste: duration, distance, altitude and camera settings. Love your setup? Apply it to all modes in one tap.

Edit — From “Got the Shot” to “Look at This Video”

Everything you’ve downloaded lives in the Edit tab — along with the fastest way to turn raw clips into something worth posting.

App Album — your in-app library of footage downloaded from the device.
Editing Templates — one-tap templates that stitch your clips into a finished video. Each one shows which modes and lengths suit it best: Split screen (18 seconds, works with any footage), Disordered Space (pairs beautifully with Inception Mode and Spin Shot) and Mirror World (any footage welcome). New templates keep arriving — scroll down and see what’s new.
HOVER Token & Task List — that banana icon in the top-left is your token balance, and the Task List next to it shows what you can do to earn more.

“How do I make a cool video fast?” Download your clips, pick a template, done. Seriously — that’s the whole workflow.

Me — Your Account, Your Devices, Your Safety Net

The Me tab is the quiet organiser of the whole app: account, devices, services and settings, all in one menu. The highlights worth knowing on day one:

Profile — your account and personal details.
My Hover — your device list and bindings. Link your device here early; a few services — including lost-device replacement under HOVERCare — need a bound device to work.
HOVERCare — the official protection plan: low-cost replacement, discounted repairs and similar peace of mind.
Accessory Upgrades — firmware updates for accessories like the Beacon and Joystick.
Beginner Tutorial — the second entrance to the tutorial library (same great guides).
My HOVER Token — your token balance, matching the banana icon in Edit.
Check Restricted Flight Areas — always a good habit before flying somewhere new.
Locate my Hover — the same locating tool as in the Hover tab, handy to have here too.
Help and Feedback — when you need a human. And with Join Hover’s community, you’re one tap from meeting fellow pilots.
Achievements, Settings and a few more — scroll down in the app; your version may offer even more entries.

Related to

Model	Modes	Basic (start here)	Skilled (unlock as you fly)	Worth knowing
X1	13	Hover, Zoom Out, Follow, Orbit, Bird’s Eye	Snapshot, Manual Control, Dolly Track, Angle Track, Indoor Follow, 360° Spin	Plus an advanced Smart Control tier
X1 Smart	13	Same as X1	Same as X1
X1 PRO / PROMAX	15	Hover, Zoom Out, Follow, Orbit, Bird’s Eye	Snapshot, Manual Control, Dolly Track, Angle Track, Dolly Zoom, Ski Mode, 360° Spin, Spiral, Cycling Mode, Indoor Follow	Supports OmniTerrain all-terrain flying
AQUA	14	Hover, Zoom Out, Follow, Orbit, Bird’s Eye	Manual Control, Dolly Track, Angle Track, 360° Spin, Spiral, Orbit Follow	Exclusive Water Mode: Kayak, SUP and Foil
VERSA	See the app	Hover, Zoom Out, Follow, Orbit, Bird’s Eye	Manual Control, Dolly Zoom, 360° Spin, Spiral [BRAND-NEW] Inception mode, 3D Worlds and AI Auto Framing	The new two-in-one: camera + flight kit