Hey there, HOVERAir enthusiasts! 🚀
We know how much you cherish your HOVERAir flying camera, and we're here to ensure it stays in top shape. Whether you're a DIY aficionado or prefer to let the experts handle it, we've got you covered with our After-Sales Component Repair Guide. Let's dive in and see how you can keep your flying camera soaring high!
DIY Repairs: The Fun Part 🛠️
First up, let’s talk about the components you can fix all by yourself. It’s like a fun little project, and you get to save some bucks too! Here’s what you can tackle on your own:
Product | Components | Warranty Period | Service Method | Related image |
Repair kit （ *Note: The Repair Kit includes replacement parts for the lower protective frame and propellers only (customer self-installation). Upper frame parts are not sold separately — if damaged, please contact us to arrange a Service Center return for professional repair; out-of-warranty damage may incur repair charges.*) | Propellers | No Warranty | Customer self-installation | |
The Lower Protective Frame | No Warranty | Customer self-installation | ||
Cosmetic parts or External parts | Lens Cover | No Warranty | Replacement parts available for a fee | |
The Left Casing Of The Gimbal | No Warranty | Replacement parts available for a fee | ||
Powercase | Charging Port C2 Adapter | No Warranty | Replacement parts available for a fee | |
L-Shaped Spanner | No Warranty | Replacement parts available for a fee | ||
Shoulder Strap | No Warranty | Replacement parts available for a fee | ||
JoyStick (*Note: The accessories listed in the table are detachable parts associated with the JoyStick and do not include the JoyStick itself.*) | Precision Control Knob - Long Version | No Warranty | Replacement parts available for a fee | |
Precision Control Knob - Short Version | No Warranty | Replacement parts available for a fee | ||
C to C Charging Cable | No Warranty | Replacement parts available for a fee | ||
C to Lightning Charging Cable | No Warranty | Replacement parts available for a fee | ||
Beacon (*Note: The accessories listed in the table are detachable parts associated with the Beacon and do not include the Beacon itself.*) | Magnetic Charging Cable | No Warranty | Replacement parts available for a fee | |
3-Way Button | No Warranty | Replacement parts available for a fee | ||
5-Way Button | No Warranty | Replacement parts available for a fee |
Mail-In Repairs: When to Call in the Pros 📬
Sometimes, it’s best to leave it to the experts. Here’s a list of components that require a bit more TLC and should be sent to our service center:
Product | Components | Warranty Period | Service Method |
Camera | Gimbal | 12 Months | Customer Mail-In |
Main Board | 12 Months | Customer Mail-In | |
ESC Board | 12 Months | Customer Mail-In | |
Battery | Battery | 12 Months with less than 200 cycles | Customer Mail-In |
Charging Hub | Cosmetic Parts | No Warranty | Customer Mail-In |
Main Board | 12 Months | Customer Mail-In |
Important Tips to Keep in Mind 📝
- Warranty: If you disassemble any parts that are under warranty, you might void the warranty. So, if it’s covered, let us handle it!
- DIY Kits: Make sure to follow the instructions carefully when using DIY kits. It’s like a puzzle, and we know you’ve got this!
- Mail-In Service: When mailing in your device, pack it securely and include all necessary information. We’ll send you detailed instructions to make it easy.
Ready to Get Started?
Whether you’re diving into a DIY project or sending your device to us, we’re here to support you every step of the way. If you have any questions, don’t hesitate to reach out. Happy fixing! 🚀
Stay tuned for more tips and tricks to keep your HOVERAir flying camera in the best shape possible. Happy flying! 🎈
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