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how to cancel the order in case of non-delivery ?

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    Dear custom service, 

    Can you please advise me how to cancel my order ( Order #eu2196)

    Placed on December 1, 2023 at 5:44 amand receive a refund ? 

    I ordered the Hover almost a month ago and have received various mails promising to send a new tracking number but nothing has happened. 

    I  would like to cancel the order ( Order #eu2196) and receive my refund 

    Placed on December 1, 2023 at 5:44 and receive a refund 

    Thank you 

    0

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